Security and trust Legal
Legal
Oxelone's terms and policies are on one page, which is the reference for anything legal: oxelone.com/legal.
It holds:
- Terms of Service, which cover the console, the agent and browser extension you install, and the API.
- Privacy Policy, with what Oxelone stores, how it is used, who can see it, where it is held and your rights.
- Subprocessors, the companies that run part of the service. Customers are told 30 days before one is added and can object in that time.
- Cookies.
- Security, and how to report a security problem.
- Contact.
Reporting a security problem
Write privately to [email protected], and do not open a public issue. Oxelone acknowledges a report within 3 business days and agrees a disclosure date with you. The latest release of the API, the dashboard, the oxel agent and the oxel companion is supported.
Contact
| For | Write to |
|---|---|
| Help with the console or the agent | [email protected] |
| Security reports, privately | [email protected] |
| Data questions and rights | [email protected] |
| Contracts and the data processing agreement | [email protected] |