Your account Notifications
Notifications
Notifications is your own setting, not the workspace's. For each category you choose whether it appears in your inbox, and whether and when it is emailed. The choice follows you into every workspace you belong to, because an announcement to everyone, or What's new, belongs to no single workspace.
Who can do it
Every member, in any role, changes their own. Nothing here needs a workspace permission.
Change yours
- Open Settings › Your account › Notifications.
- For each category, use the Inbox switch, and under Email choose Off, Immediately or Daily summary.
- Choose Save. Only the rows you changed are sent.
The footer says where email goes: "Email goes to" and your account's address.
Every setting
| Category | What it covers | Inbox | |
|---|---|---|---|
| Announcements | What Oxelone tells every workspace. | On, and cannot be switched off | Immediately |
| What's new | What shipped, as it ships. | On | Off |
| Tickets | Replies and status changes on tickets you follow. | On | Immediately |
Announcements are always in your inbox, because they are how Oxelone tells you about an incident or something you have to do. Whether they are also emailed is yours to choose.
A Daily summary is one email a day with the titles of what you were told and have not read in the inbox. A day with nothing unread sends nothing.
The inbox is the inbox icon in the top bar. See Tickets for the tickets you follow.
When it goes wrong
- Announcements are always in your inbox. The Announcements inbox switch cannot be turned off.
- Each category can be changed once in one save. Save again.
- Could not save your notification settings. / Could not load your notification settings. Try again.
With the API
Not available with an API key.